Frequently Asked Questions
About The Record North Shore
What is The Record North Shore?
The Record North Shore is a nonprofit, independent and digital newsroom that relies on public financial support to produce responsible and community-first reporting. We currently serve Glencoe, Highland Park, Kenilworth, Northfield, Wilmette, Winnetka and more communities soon!
How do I contact you?
You can always reach us with general questions and news tips at newsroom@therecordns.org. Reach Editor in Chief Joe Coughlin at joe@therecordns.org and Director of Development Ryan Osborn at ryan@therecordns.org.
Do you accept op-eds or letters to the editor?
We do not. Community submissions often require rigorous fact-checking that we do not have the resources to accomplish. We do, however, encourage anyone to send messages and thoughts to our inboxes to provide us information and help guide our reporting.
Finances and Account Management
How does The Record North Shore make money?
We are a nonprofit 501(c)(3) news organization. We rely on the community to support our public service journalism. Most of our stories are free for all to read at therecordnorthshore.org. We do encourage our readers to become a member to take full advantage of newsletters, events and more. A recurring membership is also the most sustainable way to keep local news coverage alive and vibrant in our communities. We also collect revenue from grant makers such as local and industry foundations and business sponsors.
How do I renew or cancel my membership?
Payments are recurring, so when your year is up, you will be automatically renewed. You can cancel at anytime or manage your membership by logging in to your Donorbox account. Having trouble? Email newsroom@therecordns.org.
What is Donorbox?
Donorbox is a membership management software that we use to make it as easy as possible for you to support The Record. Many other nonprofit organizations also use Donorbox.
What if I don’t want to be a member but would like to donate to the mission?
How thoughtful. We are grateful for your support and try to make it easy. The Record is a 501(c)(3) organization and all donations are tax-deductible. You can donate online here.
Are donations or gifts tax deductible?
You betcha. Contributions and gifts to The Record Community News are tax-deductible. Our tax ID is 85-1425791.
Am I able to donate through The Donor’s Fund?
Yes, you can donate directly through our Donor’s Fund page.
How do I update my credit card?
You can update your credit card by logging into your Donorbox account.
Can I pay for a membership by check?
Of course! You can mail it to: The Record North Shore, 1100 Central Ave. Unit G, Wilmette, IL 60091. Please note on the check or in a message if the funds are for a subscription or a donation.
Technical Support
How do I log in?
You can log in to manage your account here.
How do I reset my password?
You can reset your password by entering your email on the Donorbox Account Reset page to receive instructions to reset your account password.
Newsletter Management
How do I get The Record North Shore’s newsletters?
You can subscribe to our newsletters by clicking on the Newsletters tab in our main navigation, footer, or any newsletter signup box found throughout our website. You can unsubscribe at any time by clicking the unsubscribe link in any email from The Record.
Sponsorships
How do I understand the opportunities to sponsor The Record?
Wonderful question! We offer unique opportunities for your business/organization to reach your neighbors through our website or newsletters. You can reach out to ryan@therecordns.org to learn more.
Still need help?
Please reach out: newsroom@therecordns.org. We’ll respond as quickly as we can.
